Your privacy is critically important to us. At Willamette Writers we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- In our blogging products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
- We will only use your e-mail address to send you updates about Willamette Writers and our conference with your explicit permission. You can opt out of these e-mails at any time by contacting us, but we hope you’ll enjoy them enough not to.
Like most website operators, Willamette Writers collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use our website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Cancellation and Refund Policy
Membership, Events, Room Reservations Cancellation by Sponsor:
- Willamette Writers reserves the right to refuse/cancel a membership in Willamette Writers.
- If Willamette Writers refuses a new or renewing membership, registrants will be offered a full refund.
- Willamette Writers reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
- Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund OR transfer registration to the same event at the new, future date.
- Willamette Writers reserves the right to cancel a room reservation at the Willamette Writers’ Cynthia Whitcomb House due to circumstances which would make the reservation non-viable.
- If Willamette Writers cancels a room reservation at the Willamette Writers’ Cynthia Whitcomb House, registrants will be offered a full refund OR transfer the reservation to a new, future date.
Membership, Events, Room Reservations Cancellation by Participant:
- Membership cancellations received within 30 days of registration may be eligible to receive a full refund less a handling and service fee of 10% of the cost of membership.
- Event registration cancellations received 7 days before the event may be eligible to receive a refund less a handling and service fee of 10% of the cost of the event.
- Room reservation cancellations received 3 days before the reservation may be eligible to receive a refund less a handling and service fee of 10% of the cost of the reservation.
- Cancellations for memberships, events and room reservations received after the stated deadline(s) will not be eligible for a refund.
- Cancellations will be accepted via phone, fax or email, and must be received by the stated cancellation deadline.
- All refund requests must be made by the participant or credit card holder.
- Refund requests must include the name of the participant and/or transaction number.
- Refunds will be credited back to the original credit card used for payment. Check or cash payments will be refunded by check from Willamette Writers.
- If cancelled within 24 hours of registration, membership, events, and room reservations receive a full refund and are not charged a handling and service fee.
These above policies apply to all Willamette Writers events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly. Willamette Writers is a non-profit and deducts handling and service fees when charged by our third-party service providers.
Willamette Writers Conference Cancellation and Refund Policy:
- All cancellations before July 1st subject to $50 handling fee.
- After July 1st, cancellations will be charged 25% of registration fees; after July 26th, cancellations will be charged 40% of registration fees.
- No refunds on cancelled Advance Manuscript Critiques after June 18th.
- No refunds on Banquet purchases after July 26th.
- Any registration changes that generate a bank fee will be deducted from the change/refund.
Method of Transaction Security
Through its payment gateway Authorize.net, Willamette Writers uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure purchasing experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
Disclosure of Currency
All Transactions are in US Dollars.
Customer Service Contact
For questions, please contact Willamette Writers at:
5331 SW Macadam Ave.
Suite 258, PMB 215
Portland, OR 97239